Billing Policy
Accepted payment methods
At Kavore, we use a payment gateway that supports
- Visa, Mastercard, and American Express payment cards
- Apple Pay
- Google Pay
- BLIK
Payment deadline
The customer makes the payment after confirming the order. The order fulfillment begins after the transaction is approved.
Money and prices
All prices on the site are given in Polish zlotys (PLN). There are no hidden fees in the store.
All costs, including taxes and any fees related to the chosen payment method, are clearly presented during the order placement.
Payment processing
Debit and credit card payments, Apple Pay, Google Pay, and BLIK are processed by an external payment gateway.
Payment processing usually occurs in real-time; however, depending on the bank or operator, confirmation may take a few minutes.
Payments that were not processed
If the payment is not accepted:
- The customer will be informed of an error during the transaction.
- You can re-enter the payment details and try again.
- The order may be canceled if the payment fails multiple times.
In case of problems, we recommend contacting your bank or our customer service department.
Security and compliance
All transactions are secure and comply with PCI DSS standards.
Our payment gateways use encryption and advanced security measures to protect customer data.
Chargebacks and returns
Our Return and Refund Policy explains how to obtain a refund.
In the case of a chargeback, the matter is handled by the payment provider according to their rules.
Kavore may be asked to provide order confirmation, shipping documents, or other materials confirming the transaction.
Contact
If you have any questions or issues, our team is at your disposal. Contact details are below:
Email address: support@kavore.com
Company address: Blekitna 17, 87-100 Torun, Poland
Opening hours (Poland, GMT+1):
- Monday – Friday: 9:00–16:00
- Saturday – Sunday: 10:00–15:30
Response time:
Up to 12 hours on weekdays and up to 24 hours on weekends

